Privacy Policy

Introduction

Welcome to https://home-care-services-for-seniors-san-ignacio-texas.primarycareaid.com (referred to as “we,” “us,” or “the Company”). We are dedicated to providing exceptional home care services for seniors in San Ygnacio, Texas, and protecting your privacy is a cornerstone of our mission. This Privacy Policy details how we collect, use, and safeguard the personal information of our users and customers, ensuring compliance with various global privacy regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online services, and any other digital platforms or tools under our management. However, please be informed that this policy does not extend to third-party websites, apps, or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

Our Privacy Policy guides how you interact with us through:

Using our applications and services as an authorized user.
Visiting our website(s) linked to this policy.
Engaging with our communications, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

Account Information: Details required to create and manage your user account, such as names, usernames, email addresses, and passwords.
Payment Information: Data related to billing and financial transactions, including credit card numbers, expiration dates, and payment history.
Financial Information: Personal financial details used for service pricing and billing purposes.
Purchase Information: Records of products or services purchased from us, including order history and transaction details.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
Location Data: Information about your physical location when you interact with our services, often gathered through GPS signals.
Feedback and Reviews: Comments, suggestions, and reviews you provide about our services or products.
Social Media Information: Personal details shared when interacting with our social media accounts, such as public posts, comments, and shares.
Product Information: Data related to the products or services you show interest in or purchase from us.

We collect this data through various methods, including direct user input, automated tracking technologies (like cookies), and information provided by third parties.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several essential purposes:

Strictly Necessary: These cookies enable core features like logging in, navigating our website, and making purchases.
Preferences: They remember your settings and preferences to enhance your user experience.
Analytics: Analytics cookies help us understand how users interact with our site, providing insights for improvements.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential tracking.

Data Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data.

Security Measures

The security of your personal data is a top priority. We implement robust organizational and technical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of your information. This includes:

Encrypting sensitive data both at rest and in transit.
Engaging secure third-party processing partners who adhere to strict privacy standards.
Regularly reviewing and updating our security protocols to adapt to evolving threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are intended for adults, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights (Dependent on Location)

The privacy laws in different regions grant individuals various rights regarding their personal data:

Access: You have the right to request access to the personal data we hold about you.
Rectification: You can ask us to correct inaccurate or incomplete personal information.
Erasure (Right to be Forgotten): In certain jurisdictions, you may request the deletion of your personal data.
Restriction: You might have the option to limit our processing of your data in specific circumstances.
Portability: Some regions allow you to receive your personal data in a structured format.
Objection: You can object to the processing of your data for certain purposes.
Non-Discrimination: You have the right to be free from unfair treatment due to exercising your privacy rights.

To exercise any of these rights, please contact our Data Privacy Team at your earliest convenience. We will respond to your request promptly and in accordance with applicable laws.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage you to review it periodically for the latest information.

Contact Us

For any inquiries, requests to unsubscribe from our communications, or questions related to data privacy, please reach out to us:

Email: contact@home-care-services-for-seniors-san-ignacio-texas.primarycareaid.com
Postal Mail: [Our Physical Address]

We are dedicated to maintaining a transparent and secure user experience and appreciate your trust in our services.